Security of e-mail correspondence
The website also invites you to contact Woodcock and Snipe via e-mail, through the ’Contact Us’ pages.
E-mail correspondence is free format text and cannot be encrypted; therefore it is not a secure means of communication. Please do not send sensitive information, such as credit card information, through e-mail.

Internet Security
Although we use advanced security measures to protect your information against loss, misuse and alteration, as is the case with all computer networks linked to the Internet, we cannot absolutely guarantee the security of your information provided over the Internet and cannot be responsible for this.

Keeping your information up to date
We do our best to ensure that the information we hold is as accurate and as up to date as possible. Please write to us at Customer Services, Woodcock and Snipe Limited, 3 Dalton Hall Business Centre, Burton-in-Kendal, LA6 1BL or e-mail us on ( to notify us of any changes to the information you have previously given to us, or if you are aware of any inaccuracy in the information we hold about you.

Do we share your information with others?
Woodcock and Snipe may need to pass your information on to others solely to enable us to provide you with the goods or services you have ordered or requested from us or otherwise in connection with our relationship with you. Unless you indicate that you would like us not to, we may also occasionally pass your details to other companies, as well as business associates or other carefully selected organisations for their own marketing purposes.

What do we do with your information?
We use your information to enable us to provide you with the goods or services you have ordered from us or otherwise in connection with your relationship with us. We may also use the information you provide to improve the content and appearance of our website or catalogues. With a view to understanding our customers better, and unless you have indicated that you would like us not to, we will retain the information you provide us about yourself and details of any purchases you have made to enable us to offer products and services that are likely to interest you. We may also carry out market research using your information, by letter, telephone, e-mail or other reasonable means of communication.

How can you stop receiving marketing communications from us?
If you wish to stop receiving marketing or market research communications from us or would like us to cease processing your information in any other way you can write to us at Customer Services, Woodcock and Snipe Europe Limited, Woodcock and Snipe Way, Oakham, Rutland, LE15 6US or e-mail us from our Contact Us page. Have you received an e-mail from us? If you are on our e-mail mailing list you may have received e-mails from us about our products, special offers, competitions and other matters. Each e-mail we send contains an easy, automated way for you to stop receiving e-mails from us. If you wish to do this, simply follow the instructions shown at the end of any e-mail.

Telephone calls with us
Calls may be recorded for monitoring our customer service standards and for security.

Data Protection Legislation
We comply with the Data Protection Act 1998 in respect of any information we hold.

The Woodcock and Snipe website is controlled and operated in the UK. These Terms and Conditions, and all matters connected with any order you place on our website, are governed by English law and you agree to submit to the exclusive jurisdiction of the English courts in relation to all matters connected with, or arising out of, the website or any order you place on the website.

We may change our Terms and Conditions at any time. In the event of any of these Terms and Conditions proving to be invalid or un-enforceable the remainder of these terms and conditions will still continue to have full force and effect.

Here at Woodcock and Snipe, we know how important your privacy is to you. Our aim is to give you open and honest information about the cookies we use on our site, why they are there, how they are used, and how they benefit your shopping experience. We also want to ensure you have the tools and knowledge to manage them, should you wish to do so.

Cookies facilitate every aspect of your journey around the Woodcock and Snipe website, from browsing and choosing products to ensuring your order is processed accurately. You can change your website browser settings to disable or reject cookies; for more information and to learn how to disable them, please visit
 Please note, however, that disabling or rejecting cookies may impair the functionality of the website and may mean that you are unable to shop with us online.
By continuing to browse our site, you consent to our placing cookies on your computer.