FAQ’s

If you have a question about Woodcock & Snipe or about any
of our products, you may find answers here. If not get in touch.

FAQ Topics

orders

HOW CAN I MAKE AN ORDER?
WHEN AM I CHARGED FOR MY ORDER?
CAN I MAKE AN OVERSEAS ORDER?
I FORGOT TO INCLUDE SOMETHING IN MY ORDER PLACED AFTER I HAVE CHECKED OUT?
I WANT TO CANCEL MY ORDER. HOW DO I DO THIS?
WHEN WILL I RECIEVE MY ORDER?

delivery

HOW DO I RETURN MY PARCEL?
CAN I MAKE AN OVERSEAS ORDER?
DOES ANYTHING DIFFERENT APPLY IF RETURNING FROM OVERSEAS?
WHEN WILL I RECIEVE MY ORDER?

returns

HOW DO I RETURN AN ITEM & EXCHANGE FOR ANOTHER?
IF I ORDER AN EXCHANGE, DO I HAVE TO PAY POSTAGE AND PACKAGING AGAIN?
HOW DO I RETURN AN ITEM FOR A REFUND?
HOW DO I RETURN A GIFT?
HOW DO I RETURN MY PARCEL?
CAN I STILL RETURN IF I NO LONGER HAVE MY RETURNS PAPERWORK?
CAN I REORDER MY EXCHANGE ITEM OVER THE PHONE BEFORE I RETURN?
DOES ANYTHING DIFFERENT APPLY IF RETURNING FROM OVERSEAS?

Contact Us

HOW DO I CONTACT YOU?

Products

WILL THE ITEM BE EXACTLY THE SAME COLOUR AS SHOWN ON THE WEBSITE?
HOW DO I CHOOSE SIZES?
WHEN WILL YOUR PRICES CHANGE?